Terms of Service
1. Acceptance
By using InboxLee, you agree to these Terms. If you are using InboxLee on behalf of a company, you represent that you have authority to bind that company.
2. Service description
InboxLee provides cold email infrastructure: domain registration, DNS configuration, email mailbox provisioning via Google Workspace and Microsoft 365, warmup-day tracking via your sending tool API, deliverability monitoring, and related tools. We are an authorized reseller of Google Workspace and Microsoft 365 via our partner agreement. Warmup itself runs on your sending tool (Smartlead, Instantly, Lemlist, etc.); InboxLee reads the curve back via the same API key.
3. Billing
Mailbox subscriptions are billed monthly per active mailbox via our PCI-compliant payment processor. Domain registrations are charged once at checkout on the first invoice. Refunds are available for failed provisioning within 48 hours and are processed back to the original payment method.
4. Acceptable use
You may not use InboxLee for spam, phishing, illegal content, or harassment. InboxLee runs a daily blacklist check on the domains in your account and monitors DNS authentication and DKIM status on an ongoing basis. Where those checks surface a domain blacklisting, a persistent authentication failure, or other evidence that these Terms have been breached, we may review the account and suspend affected mailboxes to protect domain reputation. Suspension is a decision we take on review, not an automated action, and we will notify you. You may also suspend and resume your own mailboxes at any time from the mailbox page or the API. You are responsible for compliance with CAN-SPAM, GDPR, and applicable regulations.
5. Data ownership
You own your data. Export anytime from Settings in CSV or JSON format. Data retained 30 days after closure then permanently deleted.
6. Limitation of liability
InboxLee is not liable for lost revenue due to deliverability changes at third-party providers. Liability capped at amounts paid in the prior 30 days.
